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Privacy Policy

This website privacy policy describes in detail how DermaMedica makes use of and protects the information you supply to us when you use our website. If you are asked to provide information or data when using this website, it will only ever be used in the ways outlined in this privacy policy.

This policy is updated regularly. The latest version is published on this page. This website privacy policy was updated on: 18th October 2018. If you have any questions about this policy, please contact us at DermaMedica.


DermaMedica collects and uses certain information about users in order to provide products and services, and to enable functions on our website. We will also collect information on this website to better understand how visitors use the website and to present relevant, topical and timely information to these visitors.


We might, at times, collect the following information on this website:

  • Your name
  • Website usage data
  • Other information relevant to client enquiries
  • Contact information, including your email address
  • Demographic information, such as postcode, age, preferences and interests

How Data Is Used

Collecting the data listed above helps us understand what you are looking for when you use the DermaMedica website. This enables us to deliver improved products and services to you.

Specifically, we may use your data:

  • For our own internal records
  • To improve the products and services we provide
  • To contact you in response to a treatment enquiry
  • To customise the website for you
  • To send you emails about products, services, treatment offers and other things we think might be relevant to you (you must subscribe to our newsletter to receive this information)


What is a cookie?

A cookie is a small file that is placed on your computer’s hard drive. It enables us to identify your computer as you browse different pages on the DermaMedica website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specifically targeted to you. They also enable us to see information, such as how many people use the website, and what pages they visit.

How do we use cookies?

We may, in some cases, use cookies to analyse web traffic using an analytics package. Aggregated usage data helps us to improve the website structure, design, content and functions.

Cookies don’t provide DermaMedica, or anyone, with access to your computer or any information about you, other than that which you choose to share via the website.

How can you control cookies?

You can use your web browser’s cookie settings and preferences to determine how the DermaMedica website uses cookies. If you do not want our website to store cookies on your computer or device, you can set your web browser to refuse cookies. Please note that doing this may affect how our website functions and some pages and services will become unavailable to you if you do so. Unless you have changed your browser to refuse cookies, our website will always issue cookies when you visit it.

Controlling your personal information
When you fill in a form or provide personal details on our website, you will see one or more tick boxes allowing you to:

  • Opt-in to receive marketing communications from the clinic

If you have agreed that we can use your information for marketing purposes, you can change your mind easily by simply emailing us. We will never lease, distribute or sell your personal information to third parties.

Any personal information we hold about you that you have chosen to share with us is stored and processed under our data protection policy, in line with the Data Protection Act 1998.


We will always hold your information securely, always. To prevent unauthorised disclosure or access to your information, we implement strong physical and electronic security safeguards.

We also follow strict procedures to ensure we work with all personal data in line with the Data Protection Act 1998.

Please be wary when submitting data to other websites. Ensure that you carefully read the website’s data protection and privacy policies before you disclose any personal information.

Terms & Conditions

Welcome to the DermaMedica website. If you choose to browse and use this website, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern DermaMedica’s relationship with you in regards to this website. If you happen to disagree with any part of these terms and conditions, please refrain from using this website in any circumstances.

In choosing to use this website, you are deemed to have read and agreed to the following terms and conditions:


The following terminology applies to these terms and conditions and privacy policy agreements:

  • “Client”, “You” and “Your” refer to you (the user of this website that accepts the Company’s terms and conditions).
  • “The Company”, “Ourselves”, “We” and “Us”, refer to our Company(DermaMedica).
  • “Party”, “Parties”, or “Us”, refers to both the Client and ourselves.

All terms and conditions apply to the use of this website.

Privacy Statement

Please see the privacy policy separately.

Ownership & Copyright Notice

The content found on the pages of this website is for your general information and use only. It is subject to change without notice and is the property of DermaMedica. This website contains material which is the sole property of DermaMedica. This material includes, but is not limited to: the design, layout, look, appearance, graphics and website copy. Reproduction of the content on this website is strictly prohibited, other than if written consent is provided by us.

Exclusions and Limitations

To the fullest extent permitted by law, DermaMedica excludes all warranties and representations relating to this website and its contents. We also exclude liability for all content which is or may be provided by any third parties or affiliates.

DermaMedica excludes any liability for damages which may arise out of, or in connection with your use of this website. This includes any direct loss, loss of business or profits, damage to your computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

Please note that all limitations and exclusions apply only to the extent permitted by law, and none of your statutory rights as a consumer will be affected.

Limitation of Liability

DermaMedica will not, in any event, be liable for damages, including, without limitation, those resulting from lost profits, arising from your use of this website. Neither DermaMedica nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any purpose. In using the DermaMedica website, you acknowledge and recognise that such information and materials may contain inaccuracies, discrepancies or errors, and that we expressly exclude liability for any of these inaccuracies or errors to the fullest extent permitted by law.

Your use of any information, content or materials on our website is entirely at your own risk, for which we will not be liable. It shall be your responsibility to ensure that any products, services or information available through this website meet your specific needs.


DermaMedica will aim to provide you with access to the website 24 hours, 7 days per week, without any interruptions. However, there may be some disruptions from time to time, which will be due to essential maintenance or issues beyond our control. These problems may involve suppliers, communications, the Internet, your own computer/device or software failures. For these reasons, we do not warrant that the website will be available continuously, and the Company shall not be liable for any downtime or disruption that arises in regard to website availability.


This website uses cookies to monitor browsing preferences – more information can be found in the DermaMedica privacy policy.

Links to this website

You may not, under any circumstances, create a link to any page of this website without our prior written consent from DermaMedica. Links from this website We may have some external links within the content and material of this website. Opinions expressed or content that appears on such websites through the links are not always shared or endorsed by DermaMedica, and should not be regarded as so. These links are provided for your convenience, and to provide further information. We categorically have no responsibility for the content of the linked website(s).


4 Cheval Place, Knightsbridge, London, SW7 1ES


No waiver of any of the provisions of this or any agreement will ever be effective unless it is stated otherwise in writing by DermaMedica.


The laws of England, Scotland, Northern Ireland and Wales govern these terms and conditions. If you use this website in any context, you consent to these terms and conditions without disputes.

Unauthorised use of this website may be a criminal offence or give rise to a claim for damages from DermaMedica.

Notification of Changes

DermaMedica reserves the right to change these conditions from time to time. If there are any changes to our privacy policy or terms and conditions, this will be announced on the site’s homepage at the time of the changes. You are therefore advised to regularly re-read this statement and are responsible for checking for changes on this statement that affect your use of this website.

Your chosen use of this website demonstrates your understanding, agreement to and acceptance of these terms and conditions.